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Server Outage Update: What Happened and What to Do Now

November 13, 2026 | Announcements

Late yesterday afternoon and into the early evening, we had a server outage that affected multiple servers. It lasted about four hours, and your sites and email were back online by the end of the evening.

We're still investigating the exact cause and will share what we find.

What you need to know

  • No data was lost.
  • No email was lost during the outage.
  • Please take a minute to check your website, forms, and email.
  • If you're seeing any lingering problems, contact us and we'll take care of it right away.

Separate from our outage: Microsoft

Yesterday, Microsoft had a much larger outage that is unrelated to ours. Almost 130,000 users reported problems accessing Outlook in the United States just after 1 p.m. ET on Thursday. Microsoft said the outage affected a wide range of Microsoft 365 offerings that interact with Exchange Online and email, and users reported Outlook, Teams, and Copilot as down. The disruption stretched into Friday morning as Microsoft worked to restore service.

If you use Outlook to check your email, you may have been locked out. That's on Microsoft's side, and your email with us was not affected. Your messages are safe and will be there once access is restored.

Stay in the loop

Follow us on Telegram for the latest updates: https://t.me/optimusmedia

Thank you for your patience. We take uptime seriously, and we'll keep you posted as we learn more.

Got questions about any of this? Call Ron at 731-412-0766.

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